Shipping policy
Shipping & Delivery
We offer worldwide shipping. Delivery timelines depend on whether your item is made-to-order (pre-order) or available in stock.
Pre-Order Items
Our footwear is handcrafted in limited quantities and made to order.
Production & Delivery
- Production time: 4–6 weeks
- Shipping time is included within this timeframe
Each pair is crafted specifically for you, with careful attention to materials, construction, and finish.
Customization
For pre-order items, you may request:
- Leather type
- Color
- Size adjustments
For custom sizing, please contact us before placing your order.
Order Process
- Select your preferred style
- Choose material, color, and size
- Complete your purchase
- Your order enters production after payment confirmation
- You will receive updates on your order progress
Payment
Full payment is required at the time of purchase.
Production begins once payment is confirmed.
Changes & Cancellations
As each item is made to order:
- Orders cannot be cancelled once production has begun
- If you need to make changes, please contact us within 24 hours of placing your order
In-Stock Items
Items available in stock are shipped within standard delivery timelines:
- Canada & USA: 8–16 business days
- Europe: approximately 7–14 business days (depending on destination)
Processing times may vary slightly during high-demand periods.
Shipping Destinations
We currently ship to:
- Canada
- United States
- Europe
- Selected international destinations
If your location is not listed, please contact us.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on your country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information.
Questions
If you have any questions regarding shipping or delivery, please contact us at:
market.stef@gmail.com